Privacy Policy
1. Data protection at a glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. You can find detailed information on data protection in our privacy policy listed under this text.
Data Collection on our Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.
How do we collect your data?
Your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details on this can be found in the privacy policy under “Right to restriction of processing.”
Analysis Tools and Tools from Third-Party Providers
When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools. You will find detailed information on these tools and your options for objection in the following privacy policy.
2. General information and mandatory information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the Responsible Body
The responsible body for data processing on this website is:
Robofunktion GmbH
Major-Hirst-Straße 11
38442 Wolfsburg
Germany
Registered office of the company: Wolfsburg
Register court: Braunschweig District Court, HRB 101140
Managing Director: Thomas Werner
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Withdrawal of your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by e-mail to us is sufficient. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
If data processing is based on Art. 6 Para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (objection pursuant to Art. 21 Para. 1 GDPR).
If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21 Para. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Encrypted Payment Transactions on this Website
If, after the conclusion of a contract subject to a charge, there is an obligation to transmit your payment data to us (e.g. account number for direct debit authorization), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, Blocking, Deletion and Correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data occurred or occurs unlawfully, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Objection to Promotional Emails
The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.
3. Data Collection on Our Website
Cookies
The websites sometimes use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our service more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can configure your browser to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Cookies that are necessary for carrying out the electronic communication process or for providing certain functions desired by you (e.g., shopping cart function) are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically flawless and optimized provision of its services. Insofar as other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are treated separately in this privacy policy.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred
- Website from which the request originates
- Browser
- Operating system and its interface
- Language and version of the browser software.
A consolidation of this data with other data sources is not carried out.
The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – for this purpose, the server log files must be recorded.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and for any follow-up questions. We do not pass on this data without your consent.
The processing of the data entered into the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 (1) lit. a GDPR). You can revoke this consent at any time. An informal notification by email to us is sufficient for this. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you entered in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.
Inquiry by Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1) lit. a GDPR) and/or on our legitimate interests (Art. 6 (1) lit. f GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.
The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions – especially statutory retention periods – remain unaffected.
Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only insofar as it is necessary for the establishment, content design, or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of our websites (usage data) only insofar as this is necessary to enable the user to utilize the service or to bill for it.
The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
4. Analytics Tools and Advertising
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.
IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent the storage of cookies by adjusting your browser software settings; however, please note that in this case, you may not be able to fully use all functions of this website. Furthermore, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to Data Collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics.
More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data Processing Agreement
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographics in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows for the creation of reports that contain statements about the age, gender, and interests of website visitors. This data originates from Google’s interest-based advertising and from third-party visitor data. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to Data Collection”.
Data Retention Period
Data stored by Google at user and event level, linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), will be anonymized or deleted after 14 months. You can find details on this under the following link: https://support.google.com/analytics/answer/7667196?hl=de
5. Plugins and Tools
Google Maps (with Consent)
This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To ensure data protection on our website, Google Maps is deactivated when you first visit our website. A direct connection to Google’s servers is only established when you independently activate Google Maps (consent according to Art. 6 para. 1 lit. a GDPR). This prevents your data from being transferred to Google upon your initial visit to the page.
After activation, Google Maps will store your IP address. This is usually then transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer after Google Maps has been activated.
More information on how user data is handled can be found in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.